Patient Engagement Team Member Job Posting
We are looking for someone to join our Patient Engagement Team. The Patient Engagement team is responsible for answering patient phone calls, scheduling patient visits and fulfilling medical record requests. This team is usually the first interaction a patient has with our practice, so giving a positive first impression with good communication skills is necessary for this role.
Advanced Orthopedics & Sports Medicine is a growing orthopedic practice that started in 2016 with a mission to create the best place to receive musculoskeletal care. We are dedicated to a team culture and patient care.
We’re looking for full-time Patient Engagement Team member for our Lee’s Summit location. This individual will respond to phone calls, schedule patient visits, collect balances, answer questions and direct phone calls, scan and fax message, etc. Related customer service experience in healthcare environment a plus.
Advanced Orthopedics & Sports Medicine has 2 office locations. The Patient Engagement team is mainly located at our Lee’s Summit office, which is located in the Medical Building of Lee’s Summit Hospital.
Skills and background requirements:
High school diploma/GED required (Associate degree preferred)
Previous experience in healthcare administration desired
Competent communication skills and good interpersonal skills
Familiarity with electronic medical record programs a plus
Full-time with health benefits and vacation
Great team environment
Cross-training on many skills
Help people start their recovery journey
Send resumes to firstname.lastname@example.org